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  • Barriers to Regular Health Services in Hospitals during the COVID-19 Pandemic

    The COVID-19 pandemic has caused some disruptions on regular health services at hospitals. This study identified barrier in regular health services in hospitals. This study was used scoping review method. The search...
    Intan Resvilani Indonesia , Inge Dhamanti Indonesia
    Pages: 328-332 2021-12-31
    10.25311/keskom.Vol7.Iss3.1014
    4844 780
  • Analysis of Innovation and Technology in Eye Hospital Outpatient Services During the COVID-19 Pandemic

    ABSTRACT The pandemic has had an impact on efforts to provide services at eye hospitals. The implications are related to services with the role of outpatient service preparedness and technological innovation....
    Chika Andreasih Indonesia , Inge Dhamanti Indonesia
    Pages: 59-68 2024-04-02
    10.25311/keskom.Vol10.Iss1.1629
    2753 723
  • Hospital Performance Assessment Balanced Scorecard Method – Its Implementation in the Third Decade: Scoping Review -

    Background : B alanced score card (BSC) has been for decades  used as a performance measurement tool in many healthcare setting including hospital. Hospital performance measurement is essential to gauge,...
    Lasma Frisca Yoselina Panjaitan Indonesia , Amal Chalik Sjaaf Indonesia , Roza Falinda Indonesia
    Pages: 586-596 2023-01-02
    10.25311/keskom.Vol8.Iss3.1305
    3682 1469
  • Implementation of National Health Insurance (JKN) in Quality Of Health Services At Petala Bumi Hospital Implementation of National Health Insurance (JKN) in Quality Of Health Services At Petala Bumi Hospital

    One of the policies implemented by the Government of Indonesia is the implementation of the National Health Insurance (JKN) program run by the Social Insurance Administration Organization (BPJS). However, over time...
    Budi Hartono Indonesia , Mitra Mitra Indonesia , Nur Maimun Indonesia
    Pages: 139-146 2019-12-31
    10.25311/keskom.Vol5.Iss3.381
    6084 1416
  • The Role of Transformational Nursing Leadership in Implementing a Patient Safety Culture

    Patient safety culture in hospitals is strongly influenced by the quality of nursing leadership, yet empirical evidence from infectious disease referral hospitals in Indonesia remains limited, particularly regarding...
    Ade Kiki Zakiah Indonesia , Siti Aminah Indonesia , Farida Murtiani Indonesia , Fatimah Fatimah Indonesia
    Pages: 27-33 2026-03-31
    10.25311/keskom.Vol12.Iss1.2432
    556 542
  • The Comparison of Diabetes Self Management Education Using Lecturing Method with Booklet and Whatsapp Group Method Against Self Care Behavior of Diabetes Mellitus Patients Perbandingan Diabetes Self Management Education Metode Ceramah Menggunakan Booklet dengan Metode Group Whatsapp terhadap Self Care BehaviorPasien Diabetes Mellitus

    ABSTRACT   Diabetes mellitus is a chronic metabolic disease that requires self-management education to prevent acute complications and reduce the risk of long-term complications. Diabetes Self...
    Dwi Elka Fitri Indonesia , Siska Mayang Sari Indonesia , Tri Krianto Indonesia
    Pages: 126-131 2019-02-02
    10.25311/keskom.Vol4.Iss3.294
    4623 1418
  • Analysis of Factors Influencing Near Miss Events in Hospitals in Indonesia: Literature Review

    Background: The percentage of incidents recorded as KNC in Indonesia was 47.6%, higher than the percentage of incidents reported as KTD, which was 46.2%. One important effort in patient safety is to reduce Near...
    Rika Meylina Pratiwi Indonesia , Inge Dhamanti Indonesia
    Pages: 22-32 2025-03-30
    10.25311/keskom.Vol11.Iss1.2074
    4737 3690
  • The Impact of Good Coorporate Governance Implementation and The Standard of Medical Care on Patients' Satisfaction in The Inpatient Unit at Medan Haji General Hospital

    The community needs good health services to fulfill the rights of Indonesian citizens. As health services organizations , hospitals must be able to provide good services. The implementation of health services...
    Yosia Nathaniel E. Halawa Indonesia , Chrismis Novalinda Ginting Indonesia , Muhammad Aditya Kurnia Indonesia
    Pages: 496-505 2022-12-18
    10.25311/keskom.Vol8.Iss3.1330
    3478 1258
  • An Overview of Nurses’ and Midwives’ Knowledge, Attitudes, and Motivation in Patient Identification in Inpatient Ward at Sulianti Saroso Infectious Disease Hospital: Descriptive Study Cross Sectional

    Patient identification is part of patient safety standards that must be implemented by healthcare workers in providing care in hospitals. Nurses and midwives are healthcare professionals who observe and deliver...
    Anitha Indonesia , Oktina Dwisusanti Indonesia , Nuraidah Indonesia , Rivaldiansyah Indonesia , Siti Maemun Indonesia
    Pages: 234-242 2026-07-31
    10.25311/keskom.Vol12.Iss2.2377
    592 185
  • Experience of Family Members in Accompanying Elderly Exposed to Covid-19 while Isolated at Sembiring Deli Tua Public Hospital

    Elderly individuals are the most vulnerable group affected by Covid-19. Anxiety among the elderly regarding Covid-19 is an important mental health factor that needs to be addressed. There are obstacles to...
    Herri Novita Tarigan Indonesia , Afrizal Indonesia , Andani Eka Putra Indonesia , Adang Bachtiar Indonesia
    Pages: 490-498 2024-10-02
    10.25311/keskom.Vol10.Iss3.2002
    4070 461
  • Analysis of the Implementation of Occupational Safety and Health Management System in Pekanbaru Hospital

    The Occupational Health and Safety Management System (OSHMS) of the hospital ensures that medical personnel, non-medical personnel, patients, and visitors are in a safe and comfortable environment. Activities...
    Endang Purnawati Rahayu Indonesia , Yessi Harnani Indonesia , Makomulamin Makomulamin Indonesia
    Pages: 251-261 2025-07-31
    10.25311/keskom.Vol11.Iss2.2176
    1410 1107
  • Risk Factors Incident Preterm Labor

    Preterm labor or parturition Prematurus is labor that occurs at age less than 37 weeks of pregnancy is calculated from the first day of last period. Data in hospitals Arifin Achmad Pekanbaru data obtained in 2010...
    Liva Maita Indonesia
    Pages: 31-34 2012-11-09
    10.25311/keskom.Vol2.Iss1.39
    4650 7064
  • Evaluation of Pharmaceutical Services and Drug Use Based on Accreditation Standards in the Pharmacy Installation of RSUD Sawerigading, Palopo City

    Pharmaceutical services and drug use (PKPO) is one of the most important parts of a service to patients. Pharmaceutical services aim to identify, prevent, and resolve problems related to medication. Accreditation is...
    Nurul Rezkyah Indonesia , Ervianingsih Ervianingsih Indonesia , Yusnidar Yusnidar Indonesia
    Pages: 76-84 2023-04-03
    10.25311/keskom.Vol9.Iss1.1444
    3006 2939
  • Systematic Review: The Effect of Using Electronic Prescriptions on Occurrence of Medication Errors in Hospitals

    Electronic prescribing systems are considered capable of facilitating the communication process related to pharmaceutical administration and services, as well as helping to translate prescriptions from doctors with...
    Maurilla Shafira Putri Indonesia , Inge Dhamanti Indonesia
    2025-02-15
    10.25311/keskom.Vol10.Iss3.1605
    5861 1422
  • Sustainable Strategy for Hazardous Waste Management in Hospital X, Batam City

    Ineffective medical waste management can pose serious risks to the environment and public health. With the increasing number of healthcare facilities in Batam City, efficient and safe management of solid medical...
    Novela Sari Indonesia , Melisa Melisa Indonesia
    Pages: 526-535 2025-11-30
    10.25311/keskom.Vol11.Iss3.2347
    5741 730
  • Characteristics of Service Errors With Patient Safety Policies in Dental and Mouth Hospital Muhammadiyah University Semarang

    Background: The field of dentistry prioritises and pays attention to patient safety because unsafe health services in the dental field result in an increase in the potential for morbidity and mortality as well as a...
    Retno Kusniati Indonesia , Rika Widya Kartika Indonesia , Edi Sumarwanto Indonesia , Dwi Windu Kinanti Arti Indonesia
    Pages: 582-596 2025-02-14
    10.25311/keskom.Vol10.Iss3.1792
    2493 816
  • Leadership and Communication Effectiveness on Patient Safety Teamwork Ibnu Sina Islamic Hospital Pekanbaru Riau

    Patient safety is a priority in hospitals services. Implementation of patient safety are expected to minimize the risk of adverse event. Committee of Patient Safety in Hospitals invite all stakeholders to be more...
    Hetty Ismainar Indonesia , Andaru Dahesihdewi Indonesia , Iwan Dwiprahasto Indonesia
    Pages: 2-8 2012-09-09
    10.25311/keskom.Vol2.Iss1.34
    2822 3221
  • Analysis of Factors Affecting Outpatient Satisfaction at Kudungga Hospital

    Medical services are assessed through indicators that gauge patient satisfaction with the services rendered by hospitals, contingent upon the quality of those services. Numerous complaints from the public regarding...
    Indri Marinda Indonesia , Ratno Adrianto Indonesia
    Pages: 262-271 2025-07-31
    10.25311/keskom.Vol11.Iss2.2158
    990 714
  • Factors Associated With Occurenceof Childhood Pneumonia In Bangkinang Hospital Kampar Regency

    Pneumonia is an acute infection that attacks the lung tissue (alveoli) of caused by bacteria, viruses or fungi. The number of cases  of pneumonia in children under five Bangkinang hospitalare 133 in 2012 and...
    Zulmeliza Rasyid Indonesia
    Pages: 136-140 2013-11-01
    10.25311/keskom.Vol2.Iss3.61
    6777 20780
  • Patient Safety Culture Measurement in Primary Health Care: Literature Review

    Background: Patient safety research has primarily focused on hospitals, despite the fact that patient safety incidents in primary care are quite common. Patient safety incident in primary care caused by the...
    Davina Mutia Indonesia , Inge Dhamanti Indonesia
    Pages: 418-430 2023-08-16
    10.25311/keskom.Vol9.Iss2.1343
    4583 2719
  • Analysis of The Implementation of The Accuracy of Patient Identification Based on Objective Standards of Patient Safety at Surya Insani Hospital Pasir Pangaraian

    Patient identification is one of the goals of patient safety at the hospital. This research is a qualitative descriptive study, aimed to analyze the implementation of the accuracy of patient identification at Surya...
    Ahmed Mawardi Indonesia , Asriwati Asriwati Indonesia , Jamaluddin Jamaluddin Indonesia
    Pages: 248-254 2020-10-02
    10.25311/keskom.Vol6.Iss2.546
    3032 1118
  • Analysis The Implementation Total Quality Management in IGD Services of Dumai City Hospital

    Total Quality Management is one approach that helps hospitals to improve service quality. There are many factors that influence TQM, namely customer focus, teamwork, continuous improvement, education and training,...
    Indra Kurniawan Indonesia , Budi Hartono Indonesia , Lita Lita Indonesia , arnawilis arnawilis Indonesia , Jasrida Yunita Indonesia
    Pages: 481-488 2022-12-18
    10.25311/keskom.Vol8.Iss3.1223
    2018 1256
  • The Evaluation of Relationship Marketing of Skin Care Services at Pku Muhammadiyah Yogyakarta Hospital

    Skin care is a service which is taken into account by PKU Muhammadiyah Yogyakarta hospital as a way to cope with the competition among the hospitals. PKU Muhammadiyah Yogyakarta skin care was established in July,...
    Nasiatul Aisyah Salim Indonesia , susilowati . Indonesia
    Pages: 122-127 2013-11-01
    10.25311/keskom.Vol2.Iss3.58
    3460 793
  • Factors Causing the High Positive Cases of COVID-19 in Nurses in the Pinere Room at the Madani Regional Hospital, Pekanbaru City

    Background: Pekanbaru Madani Hospital is one of the patient referral hospitals that serve the treatment of patients who are confirmed positive for COVID-19. The increasing number of confirmed cases of COVID-19...
    Suryani Arif Indonesia , Santoso Santoso Indonesia , M Kamali Zaman Indonesia
    Pages: 363-367 2023-08-07
    10.25311/keskom.Vol9.Iss2.1004
    4555 599
  • An Analysis of the Performance of Dental Health Professionals on Dental and Oral Health Services at a Private Hospital Dental Clinic in Medan

    Oral and dental health issues remain a major issue in efforts to improve public health in Indonesia. The importance of dental health workers in providing quality services is demonstrated by the high prevalence of...
    Rizki Agustin Putri Indonesia , Ermi Girsang Indonesia , Sri Lestari Ramadhani Nasution Indonesia
    Pages: 163-172 2026-07-06
    10.25311/keskom.Vol12.Iss1.2394
    609 172
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