valentina valentina, E. Simanjuntak, S. P. S. Lubis, and L. I. Z. Hulu, “Overview of Pending and Dispute Events in the Health BPJS Claiming Process for Inpatients at Imelda Hospital, Medan, Indonesia in 2022”, J Keskom, vol. 9, no. 2, pp. 240–248, Jul. 2023.