Articles
Open Access

The Influence of Gender Roles and Job Stress on Nurses' Performance with Job Satisfaction as a Mediating Variable

Download PDF

Abstract

Gender roles and work stress are factors that can influence the performance of healthcare workers, particularly nurses. In a hospital setting, differences in gender roles often affect job satisfaction and performance, while work stress can be a barrier to achieving optimal performance. This study aims to analyze the influence of gender roles and work stress on nurses' performance, with job satisfaction as a mediating variable. This research adopts a quantitative approach using a survey method. Data were collected through questionnaires from 140 nurses at RSUD dr. H. Jusuf SK in North Kalimantan Province using purposive sampling. Data analysis was conducted using the Partial Least Square (PLS) method. The results show that gender roles positively affect both nurses' performance and job satisfaction, whereas work stress does not have a significant impact on performance or job satisfaction. Additionally, job satisfaction is proven to mediate the relationship between gender roles and performance but does not mediate the relationship between work stress and performance. These findings reinforce the notion that job satisfaction plays a crucial role in enhancing nurses' performance, especially in the context of gender roles. Practically, the results of this study provide implications for hospital management to develop more inclusive policies regarding gender roles and stress management strategies to improve nurses' performance. By doing so, RSUD dr. H. Jusuf SK in North Kalimantan Province can create a more supportive and conducive work environment for all healthcare workers.

References

1
1. Andriansyah, M., Rahayu, I., & Enggok, M. S. Pengaruh Kinerja Pegawai dan Kualitas Pelayanan Terhadap Kepuasan Masyarakat Pengguna Pelayanan Terpadu Satu Pintu (PTSP) pada Pengadilan Tinggi Banjarmasin. Skripsi. Universitas Islam Kalimantan. (2021).
2
2. Mulyani, N., Hakim, L., & Haerana. Pengaruh Kinerja Pegawai Terhadap Kepuasan Pasien di RSUD Labuang Baji Makassar. J. Unismuh. 2(X), 1–17 (2021).
3
3. He, X., Liu, Y., Zhang, H., Wang, J., & Li, X. Gender Equality in Healthcare Workplaces and Its Impact on Job Satisfaction and Performance. J. Nurs. Manag. 29(3), 456-465 (2021).
4
4. Eagly, A. H., & Karau, S. J. Role Congruity Theory of Prejudice Toward Female Leaders. Psychol. Rev. 109(3), 573-598 (2002). DOI: https://doi.org/10.1037//0033-295X.109.3.573
5
5. Zhang, Y., Feng, X., Yao, C., & Li, H. The Impact of Gender-Inclusive Policies on Nurse Satisfaction and Performance: A Quantitative Study. Int. J. Nurs. Stud. 105, 103553 (2020).
Downloads
Download data is not yet available.

How to Cite

1.
The Influence of Gender Roles and Job Stress on Nurses’ Performance with Job Satisfaction as a Mediating Variable. J Keskom [Internet]. 2025 Apr. 30 [cited 2026 Jul. 29];11(1):81-90. Available from: https://jurnal.htp.ac.id/index.php/keskom/article/view/2196

Similar Articles

1-10 of 288

You may also start an advanced similarity search for this article.