“Analysis of the Relationship Between Service Quality, Hospital Image, and Patient Loyalty, Mediated by Patient Satisfaction, at the Outpatient Clinic of Depati Hamzah Regional General Hospital (RSUD), Pangkalpinang”. 2026. Jurnal Kesehatan Komunitas (Journal of Community Health) 12 (2): 284-306. https://doi.org/10.25311/keskom.Vol12.Iss2.2515.