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RELATIONSHIP BETWEEN SERVICES QUALITY AND PATIENTS’ SATISFACTION IN OUTPATIENT WARD OF PETALABUMI GENERAL HOSPITAL OF RIAU PROVINCE RELATIONSHIP BETWEEN SERVICES QUALITY AND PATIENTS’ SATISFACTION
Improving service quality is a top priority in a hospital management. Quality health services could be appeared from five dimensions, namely reliability, responsiveness, assurance, empathy, and tangibles....Firda Resty
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Yesica Devis
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Determinants of Ischemic Strokes Disease Inpatient Ward in Public Hospital Petala Bumi Riau Province 2019
An ischemic stroke is an event of blockage of blood flow to the brain which stops due to atherosclerosis or a blood clot that blocks a blood vessel. In ischemic stroke, blockage occurs along the arteries leading to...Aditya Prayoga
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Zulmeliza Rasyid
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The Relation of Learning Organization toward Officer Performance's at General Hospital Petala Bumi Riau Province in 2018 Hubungan Learning Organization Terhadap Kinerja Petugas Di Rumah Sakit Umum Daerah Petala Bumi Provinsi Riau Tahun 2018
Organisasi pembelajaran adalah iklim kerjasama yang dapat menciptakan sumber daya manusia agar memiliki komitmen, integritas dan tanggung jawab secara kolektif terhadap keseluruhan kinerja organisasi. Kinerja adalah...Rizal Husfaudin
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Budi Hartono
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Nurmaimun Nurmaimun
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Jasrida Yunita
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Arnawilis Arnawilis
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Implementation of National Health Insurance (JKN) in Quality Of Health Services At Petala Bumi Hospital Implementation of National Health Insurance (JKN) in Quality Of Health Services At Petala Bumi Hospital
One of the policies implemented by the Government of Indonesia is the implementation of the National Health Insurance (JKN) program run by the Social Insurance Administration Organization (BPJS). However, over time...Budi Hartono
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Mitra Mitra
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Nur Maimun
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Outpatient Behavior Toward Utilizing of Health Service Insurance in A Private Hospital in Pekanbaru
The hospital has a very large role as a provider of health services to BPJS Health participants. The implementation of the BPJS Health program in the Hospital is inseparable from various problems such as BPJS...yeni afriani
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henny Djuhaeni
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Nurmaimun Nurmaimun
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Jasrida Yunita
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Arief Wahyudi
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Correlation Between Head Nurse Supervision And Handover Implementation In Inpatient Ward RSUD Petala Bumi Riau Province Hubungan Supervisi Kepala Ruangan Dengan Pelaksanaan Handover Di Ruangan Rawat Inap RSUD Petala Bumi Provinsi Riau 2018
Handover was a communication that accurred at the trun of shift, which had the purpose of communicating infformation about the state of the patient on previouse nursing care. If handover was not carried out...Susi Erianti
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Rani Lisa Indra
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Beni Sepila