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  • The Utilization of Media in Marketing Strategy in the Syaï¬ra Pekanbaru Hospital on 2016 Pemanfaatan Media Dalam Strategi Pemasaran di Rumah Sakit Syaï¬ra Pekanbaru Tahun 2016

    Use of media in the marketing strategy is an element of marketing tactics in an attempt to capture the market. Indicators of success are increased traffic promotions. Based on a survey conducted through interviews...
    leon candra Indonesia
    Pages: 172-175 2018-03-27
    10.25311/keskom.Vol3.Iss5.161
    0 0
  • The Improving of Accreditation Value Achievement of Medical Record Service in Lancang Kuning Hospital Pekanbaru in 2012

    Dalam upaya peningkatan mutu pelayanan, rumah sakit wajib melakukan akreditasi secara berkala minimal tiga tahun sekali. Standar pelayanan rumah sakit memenuhi lima kegiatan pelayanan pokok, yakni administrasi dan...
    Henny Maria Ulfa Indonesia
    Pages: 9-13 2012-11-09
    10.25311/keskom.Vol2.Iss1.35
    0 0
  • Hospital Performance Assessment Balanced Scorecard Method – Its Implementation in the Third Decade: Scoping Review -

    Background : B alanced score card (BSC) has been for decades  used as a performance measurement tool in many healthcare setting including hospital. Hospital performance measurement is essential to gauge,...
    Lasma Frisca Yoselina Panjaitan Indonesia , Amal Chalik Sjaaf Indonesia , Roza Falinda Indonesia
    Pages: 586-596 2023-01-02
    10.25311/keskom.Vol8.Iss3.1305
    0 0
  • Working Condition And The Convenience Of Organization Environment Related With Performance Of Pharmacist Assistant KondisiKerjaDanKenyamananLingkungan OrganisasiBerhubunganDenganKinerja Asisten Apoteker

    Organization support is one of the determining factors in improving the performance of the employees. Organization support consisting of organizational factor, convenience environment, the provision of the...
    kiswanto kiswanto Indonesia
    Pages: 176-181 2018-03-28
    10.25311/keskom.Vol3.Iss5.153
    0 0
  • The influence of Operational Flexibility and Quality of Health Information Technology on Hospital Performance is Mediated by Management Capability in Arifin Achmad Regional General Hospital Riau

    The obligation of hospitals to provide safe and quality health services causes every hospital to improve the quality of its services. Arifin Achmad Riau Hospital as a Type A Hospital has several problems such as...
    Wiwik Suryandartiwi Anggarawati Indonesia , Abdul Zaky Indonesia , Bobi Handoko Indonesia
    Pages: 149-158 2025-05-10
    10.25311/keskom.Vol11.Iss1.2189
    0 0
  • Implementation of National Health Insurance (JKN) in Quality Of Health Services At Petala Bumi Hospital Implementation of National Health Insurance (JKN) in Quality Of Health Services At Petala Bumi Hospital

    One of the policies implemented by the Government of Indonesia is the implementation of the National Health Insurance (JKN) program run by the Social Insurance Administration Organization (BPJS). However, over time...
    Budi Hartono Indonesia , Mitra Mitra Indonesia , Nur Maimun Indonesia
    Pages: 139-146 2019-12-31
    10.25311/keskom.Vol5.Iss3.381
    0 0
  • Factors Causing the High Positive Cases of COVID-19 in Nurses in the Pinere Room at the Madani Regional Hospital, Pekanbaru City

    Background: Pekanbaru Madani Hospital is one of the patient referral hospitals that serve the treatment of patients who are confirmed positive for COVID-19. The increasing number of confirmed cases of COVID-19...
    Suryani Arif Indonesia , Santoso Santoso Indonesia , M Kamali Zaman Indonesia
    Pages: 363-367 2023-08-07
    10.25311/keskom.Vol9.Iss2.1004
    0 0
  • Analysis of Factors Influencing the Performance of Doctors in Dumai City Regional General Hospital in 2023

    Workload, job stress, and working environment conditions also influence doctors' performance in the hospital environment. The doctors' performance can be assessed by evaluating the quality of healthcare services...
    Ratna Sari Lina Indonesia , Ennimay Ennimay Indonesia , Hetty Ismainar Indonesia
    Pages: 419-428 2024-09-30
    10.25311/keskom.Vol10.Iss2.1828
    0 0
  • Factor Related to Nurse Performance in the in Patient Ward of the Rokan Hulu General Hospital 2017 Faktor yang Berhubungan dengan Kinerja Perawat di Ruang Rawat Inap Rumah Sakit Umum daerah Rokan Hulu tahun 2017

    Hospital is an organizaon which is establish because of the complexity of public demands and they began to realize the importance of health. Therefore there is a demand to the hospital to give the maximal services to...
    Ahmad Hanafi Indonesia , Filda Wahyuni Indonesia
    Pages: 90-95 2019-09-03
    10.25311/keskom.Vol5.Iss2.376
    0 0
  • Barriers to Regular Health Services in Hospitals during the COVID-19 Pandemic

    The COVID-19 pandemic has caused some disruptions on regular health services at hospitals. This study identified barrier in regular health services in hospitals. This study was used scoping review method. The search...
    Intan Resvilani Indonesia , Inge Dhamanti Indonesia
    Pages: 328-332 2021-12-31
    10.25311/keskom.Vol7.Iss3.1014
    0 0
  • Analysis of Factors Influencing Near Miss Events in Hospitals in Indonesia: Literature Review

    Background: The percentage of incidents recorded as KNC in Indonesia was 47.6%, higher than the percentage of incidents reported as KTD, which was 46.2%. One important effort in patient safety is to reduce Near...
    Rika Meylina Pratiwi Indonesia , Inge Dhamanti Indonesia
    Pages: 22-32 2025-03-30
    10.25311/keskom.Vol11.Iss1.2074
    0 0
  • Sustainable Strategy for Hazardous Waste Management in Hospital X, Batam City

    Ineffective medical waste management can pose serious risks to the environment and public health. With the increasing number of healthcare facilities in Batam City, efficient and safe management of solid medical...
    Novela Sari Indonesia , Melisa Melisa Indonesia
    Pages: 526-535 2025-11-30
    10.25311/keskom.Vol11.Iss3.2347
    0 0
  • Implementation of Hospital Management Information System

    ABSTRACT   Hospital Management Information System (SIMRS) is a communication information technology that processes and integrates the entire process flow of hospital services in the form of network...
    Tona Doli Silitonga Indonesia
    Pages: 161-165 2019-12-31
    10.25311/keskom.Vol5.Iss3.399
    0 0
  • Analysis of Innovation and Technology in Eye Hospital Outpatient Services During the COVID-19 Pandemic

    ABSTRACT The pandemic has had an impact on efforts to provide services at eye hospitals. The implications are related to services with the role of outpatient service preparedness and technological innovation....
    Chika Andreasih Indonesia , Inge Dhamanti Indonesia
    Pages: 59-68 2024-04-02
    10.25311/keskom.Vol10.Iss1.1629
    0 0
  • Analysis of the Implementation of Occupational Safety and Health Management System in Pekanbaru Hospital

    The Occupational Health and Safety Management System (OSHMS) of the hospital ensures that medical personnel, non-medical personnel, patients, and visitors are in a safe and comfortable environment. Activities...
    Endang Purnawati Rahayu Indonesia , Yessi Harnani Indonesia , Makomulamin Makomulamin Indonesia
    Pages: 251-261 2025-07-31
    10.25311/keskom.Vol11.Iss2.2176
    0 0
  • Maintenance Management Analysis of Facilities and Infrastructure at the Rokan Hulu Regional General Hospital

    Hospital Infrastructure Maintenance Installation is a functional unit to carry out activities, so that the facilities that support health services in the hospital, namely facilities, infrastructure and equipment are...
    Hendrisman Indonesia , Sumengen Sutomo Indonesia , Arnawilis Arnawilis Indonesia , Budi Hartono Indonesia , Lita Lita Indonesia
    Pages: 45-56 2021-04-30
    0 0
  • Relationship Compensation on the Performance of Employee Contracts in Bhayangkara Pekanbaru Hospital Regional Police Riau in 2019

    The importance of compensation for employees, a major influence on behavior and performance at Bhayangkara Hospital. The performance of Bhayangkara Hospital employees are low spotted with the works that is not...
    Jihan Natassa Jihan Indonesia , Ahmad Satria Efendi Indonesia , Feby Ihsan Ayu Indonesia
    Pages: 237-242 2020-10-02
    10.25311/keskom.Vol6.Iss2.517
    0 0
  • Analysis of The Implementation of The Accuracy of Patient Identification Based on Objective Standards of Patient Safety at Surya Insani Hospital Pasir Pangaraian

    Patient identification is one of the goals of patient safety at the hospital. This research is a qualitative descriptive study, aimed to analyze the implementation of the accuracy of patient identification at Surya...
    Ahmed Mawardi Indonesia , Asriwati Asriwati Indonesia , Jamaluddin Jamaluddin Indonesia
    Pages: 248-254 2020-10-02
    10.25311/keskom.Vol6.Iss2.546
    0 0
  • Behavior Of Pharmacy Officers About Minimum Service Standards in The Pharmacy Installation Of Awalbros Hospital, Ujung Batu

    Pharmaceutical service is a direct and responsible service to patients related to pharmaceutical preparations to achieve definite results to improve the quality of life of patients as stated in Permenkes RI number...
    Toni Winata Indonesia , Oktavia Dewi Indonesia , Emy Leonita Indonesia , Abdurrahman Hamid Indonesia , Novita Rany Indonesia
    Pages: 33-38 2021-04-30
    10.25311/keskom.Vol7.Iss1.631
    0 0
  • Characteristics of Service Errors With Patient Safety Policies in Dental and Mouth Hospital Muhammadiyah University Semarang

    Background: The field of dentistry prioritises and pays attention to patient safety because unsafe health services in the dental field result in an increase in the potential for morbidity and mortality as well as a...
    Retno Kusniati Indonesia , Rika Widya Kartika Indonesia , Edi Sumarwanto Indonesia , Dwi Windu Kinanti Arti Indonesia
    Pages: 582-596 2025-02-14
    10.25311/keskom.Vol10.Iss3.1792
    0 0
  • The Role of Leadership in Improving Patient Safety Culture in Hospitals (A Literature Review)

    One of the elements that contribute to patient safety issues is poor leadership. Leadership is an essential component of changing the culture of patient safety. This literature review aims to examine the role of...
    Nikita Nabilla Indonesia , Inge Dhamanti Indonesia
    Pages: 471-476 2023-11-30
    10.25311/keskom.Vol9.Iss3.1458
    0 0
  • The Analysis of Linen Management in LaundryWard of Ibnu Sina Pekanbaru Islamic Hospital Analisis Pengelolaan Linen di Instalasi Laundry Rumah Sakit Islam Ibnu Sina Pekanbaru Tahun 2018

    Installation laundry became on e of the most important in supporting medical services at the hospita l. P reliminary survey conducted at Ibnu Sina Islamic Hospital Pekanbaru, at process linen management...
    Hidayati Mukhtar Indonesia , Nurmaimun Nurmaimun Indonesia , Jasrida Yunita Indonesia , Asfeni Asfeni Indonesia , Henni Djuhaeni Indonesia
    Pages: 112-119 2019-02-02
    10.25311/keskom.Vol4.Iss3.278
    0 0
  • Determinant of Sectio Caesarea delivery on Birth Mother in A Hospital in Pekanbaru City

    Persalinan Sectio Caesarea Adalah Suatu Pembedahan Guna Melahirkan Janin Lewat Insisi Pada Abdomen Dan Uterus. Berdasarkan Observasi Awal Yang Dilakukan Peneliti Di Rumah Sakit X Pekanbaru Didapatkan Ibu Yang...
    nurhelmi helmi Indonesia , Zulmeriza Rasyid Indonesia
    Pages: 115-121 2020-05-28
    10.25311/keskom.Vol6.Iss1.403
    0 0
  • The Impact of Good Coorporate Governance Implementation and The Standard of Medical Care on Patients' Satisfaction in The Inpatient Unit at Medan Haji General Hospital

    The community needs good health services to fulfill the rights of Indonesian citizens. As health services organizations , hospitals must be able to provide good services. The implementation of health services...
    Yosia Nathaniel E. Halawa Indonesia , Chrismis Novalinda Ginting Indonesia , Muhammad Aditya Kurnia Indonesia
    Pages: 496-505 2022-12-18
    10.25311/keskom.Vol8.Iss3.1330
    0 0
  • Evaluation of Pharmaceutical Services and Drug Use Based on Accreditation Standards in the Pharmacy Installation of RSUD Sawerigading, Palopo City

    Pharmaceutical services and drug use (PKPO) is one of the most important parts of a service to patients. Pharmaceutical services aim to identify, prevent, and resolve problems related to medication. Accreditation is...
    Nurul Rezkyah Indonesia , Ervianingsih Ervianingsih Indonesia , Yusnidar Yusnidar Indonesia
    Pages: 76-84 2023-04-03
    10.25311/keskom.Vol9.Iss1.1444
    0 0
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