1
[1] World Health Organization. Global strategy on human resources for health: Workforce 2030. Geneva: WHO; 2020.
2
[2] Lu H, Zhao Y, While A. Job satisfaction among hospital nurses: A literature review. Int J Nurs Stud. 2019;94:21-31.
3
[3] Schwendimann R, Zimmermann N, Kung K, Ausserhofer D. Job satisfaction among healthcare workers: A cross-sectional study in hospitals of Switzerland. BMC Health Serv Res. 2016;16:231.
4
[4] Kementerian Kesehatan RI. Laporan Kinerja Kementerian Kesehatan. Jakarta: Kemenkes RI; 2022.
5
[5] Karlina E, Putra AA, Nurjannah I. Hubungan kepuasan kerja tenaga kesehatan dengan mutu pelayanan di fasilitas kesehatan tingkat pertama. J Kesehat Masy Indones. 2023;18(2):112-120.
6
[6] Weda M. Analisis kepuasan kerja tenaga kesehatan dan hubungannya dengan pencapaian SPM di Puskesmas. J Admin Kesehatan. 2024;12(1):55-63.
7
[7] Sitepu BR, Manalu DS. Determinan kepuasan kerja tenaga kesehatan di layanan primer. J Manaj Kesehatan. 2021;9(3):145-154.
8
[8] Puskesmas Palaran. Laporan Indeks Kepuasan Masyarakat Tahun 2023. Samarinda: UPTD Puskesmas Palaran; 2023.
9
[9] Puskesmas Palaran. Laporan Standar Pelayanan Minimal Tahun 2024. Samarinda: UPTD Puskesmas Palaran; 2024.
10
[10] Robbins SP, Judge TA. Organizational Behavior. 16th ed. New Jersey: Pearson; 2015.
11
[11] Dewi R. Hubungan masa kerja dengan kepuasan kerja tenaga kesehatan di RSUD Bali. J Kesehatan. 2022;10(1):33-40.
12
[12] Chongyu L. Age, gender, and job satisfaction: Evidence from healthcare employees in China. Asian J Manage. 2021;15(4):211-218.
13
[13] Nugroho R, Handayani S, Wulandari RD. Hubungan karakteristik individu dengan kepuasan kerja tenaga kesehatan di Puskesmas Kabupaten Sleman. J Kesehat Masy Nas. 2022;17(2):89-97.
14
[14] Dzomeku VM, Baatiema L, Agbadi P, et al. Job satisfaction and associated factors among healthcare workers in Ghana: a cross-sectional study. BMC Health Serv Res. 2020;20(1):689. doi:10.1186/s12913-020-05436-0
15
[15] Zangaro GA, Soeken KL. A meta-analysis of studies of nurses’ job satisfaction. Res Nurs Health. 2007;30(4):445-458. doi:10.1002/nur.20202
16
[16] Hidayati N, Andayani T, Wahyuni S. Determinan kepuasan kerja tenaga medis di fasilitas kesehatan tingkat pertama. J Manaj Kesehatan Indones. 2021;9(3):200-210.
17
[17] Nguyen LH, Hoang MT, Vu NM, et al. Job satisfaction among healthcare workers in Vietnam and its determinants. Hum Resour Health. 2021;19(1):100. doi:10.1186/s12960-021-00648-5
18
[18] Adisasmito W, Prasetyo S, Paramastri R. Determinan kepuasan kerja tenaga kesehatan di Puskesmas DKI Jakarta. Kesmas: J Kesehat Masy Nasional. 2020;15(3):144-151.
19
[19] Rahman HA, Jalil A, Daud N, et al. Job satisfaction and related factors among Malaysian nurses: a cross-sectional study. Int J Environ Res Public Health. 2020;17(15):5436. doi:10.3390/ijerph17155436
20
[20] Labrague LJ, McEnroe-Petitte DM, Tsaras K, et al. Supervisory support and job satisfaction among frontline nurses: a systematic review. J Nurs Manag. 2018;26(8):962-971. doi:10.1111/jonm.12624
21
[21] Manurung TH. Faktor Determinan Kepuasan Kerja Perawat Puskesmas. Syntax Literate. 2022;7(11):1123-1135.
22
[22] Gustavsson J, et al. Healthcare professionals’ experiences of job satisfaction: a qualitative systematic review. BMC Health Serv Res. 2023;23(1):451. doi:10.1186/s12913-023-09568-5
23
[23] Alkhateeb M, et al. Determinants of job satisfaction among healthcare workers in GCC: a systematic review. Glob Health Action. 2025;18(1):2479910. doi:10.1080/16549716.2025.2479910
24
[24] Mariani AEA. Analisis Faktor yang Mempengaruhi Kepuasan Kerja Tenaga Kesehatan dan Kinerja. Ecojoin. 2019;6(2):45-55.
25
[25] Inegbedion H, Inegbedion E, Osifo S, et al. Job satisfaction and turnover intention among health workers in Nigeria. J Health Manag. 2020;22(1):117-129. doi:10.1177/0972063420905018
26
[26] Ayalew E, Worku A, Hailu C, et al. Job satisfaction and associated factors among nurses in public hospitals of Ethiopia. BMC Nurs. 2019;18:46. doi:10.1186/s12912-019-0374-8
27
[27] Barili E, et al. Job satisfaction among healthcare workers in the aftermath of COVID-19 in Italy. PLoS One. 2022;17(12):e0275334. doi:10.1371/journal.pone.0275334
28
[28] Çelmeçe N, Menekay M. The effect of stress, anxiety, and burnout on job satisfaction of healthcare professionals. Front Psychol. 2020;11:576768. doi:10.3389/fpsyg.2020.576768
29
[29] Yu X, Zhao Y, Li Y, et al. Factors associated with job satisfaction of frontline medical staff fighting COVID-19 in China. Front Public Health. 2020;8:426. doi:10.3389/fpubh.2020.00426
30
[30] Güdük Ö, Vural A. Job satisfaction of healthcare professionals during COVID-19 pandemic. Gümüşhane Univ J Health Sci. 2022;11(1):54-62. doi:10.37989/gumussagbil.888358
31
[31] Labrague LJ, de Los Santos JAA. Fear of COVID-19, psychological distress, work satisfaction and turnover intention among frontline nurses. J Nurs Manag. 2021;29(3):395-403. doi:10.1111/jonm.13168
32
[32] Medeni V, et al. Job satisfaction, life satisfaction and associated factors among nurses. Sci Rep. 2025;15:85564. doi:10.1038/s41598-025-85564-4
33
[33] Aiken LH, Sermeus W, Van den Heede K, et al. Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States. BMJ. 2012;344:e1717. doi:10.1136/bmj.e1717
34
[34] Aiken LH, Clarke SP, Sloane DM, Lake ET, Cheney T. Effects of hospital care environment on patient mortality and nurse outcomes. J Nurs Adm. 2008;38(5):223-229. doi:10.1097/01.NNA.0000312773.42352.d7
35
[35] Li LZ, Yang P, Singer SJ, Pfeffer J, Mathur MB, Shanafelt T. Nurse Burnout and Patient Safety, Satisfaction, and Quality of Care: A Systematic Review and Meta-Analysis. JAMA Netw Open. 2024;7(11):e2443059. doi:10.1001/jamanetworkopen.2024.43059
36
[36] Ainy A, Sarri MN, Fujiyanti P, et al. Job Satisfaction Among Health Workers at Primary Health Care in Palembang City, Indonesia. Kesmas. 2025;20(2):104-111. doi:10.7454/kesmas.v20i2.2026
37
[37] Larasati SP, Haksama S. Penerapan Theory of Constraint pada Kepuasan Kerja Karyawan Rumah Sakit Mata Undaan Surabaya. Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia). 2016;4(2):155-162. doi:10.20473/jaki.v4i2.2016.155-162
