Analysis of Factors Influencing the Performance of Doctors in Dumai City Regional General Hospital in 2023

Authors

  • Ratna Sari Lina Universitas Hang Tuah Pekanbaru
  • Ennimay Ennimay Universitas Hang Tuah Pekanbaru
  • Hetty Ismainar Universitas Hang Tuah Pekanbaru

DOI:

https://doi.org/10.25311/keskom.Vol10.Iss2.1828

Abstract

Workload, job stress, and working environment conditions also influence doctors' performance in the hospital environment. The doctors' performance can be assessed by evaluating the quality of healthcare services provided to patients. In addition to the factors above, compensation is another factor that affects doctors' performance. Satisfaction with compensation, both in the form of adequate financial and non-financial rewards, can enhance work motivation. This study aims to analyze the factors influencing the performance of doctors working at the Dumai City Regional General Hospital and how these factors influence the performance of doctors at the Dumai City Regional General Hospital. This research is an analytical, quantitative, observational study with a Cross-Sectional design. The research was conducted at the Dumai City Regional General Hospital from July to August 2023. The population consisted of 72 individuals, and the sample size was 72 with the total sampling method. The inclusion criteria for the sample in this study were being a doctor by profession. Primary data in this research were obtained by filling out observation questionnaires and conducting interviews, while secondary data were obtained from documents available at the Dumai City Regional General Hospital. Data analysis was performed using multivariate analysis. The research results showed that motivation affects doctors' performance at a P value = 0.002 and POR = 3.667, while competency affects doctors' performance with a P value = 0.015 and POR = 1.372. In conclusion, motivation affects doctors' performance at the Dumai City Regional General Hospital, and competency also affects doctors' performance at the Dumai City Regional General Hospital.

Downloads

Download data is not yet available.

References

1. Rejeki, S. Faktor-Faktor Yang Mempengaruhi Kineja Dokter di Poliklinik Rawat Jalan Rumah Sakit angkatan Laut Dr. Muntohardjo Jakarta. (Universitas Indonesia, Jakarta, 2012).

2. Sikumbang. Y. Faktor-Faktor Yang Berhubungan Terhadap Kinerja Dokter Dalam Penulisan Rekam Medis Di Ruang Inap Rumah Sakit Bhayangkara Tingkat Ii Medan. Excellent Midwifery Journal 3, 60–75 (2020).

3. Sandborg, C. et al. Optimizing Professional Practice Evaluation to Enable a Nonpunitive Learning Health System Approach to Peer Review. Pediatr Qual Saf 6, 375–390 (2021).

4. Rosmaini, R. & Tanjung, H. Pengaruh Kompetensi, Motivasi Dan Kepuasan Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen 2, 1–15 (2019).

5. Sari, Noorhidayah & Riza, A. Faktor-Faktor Yang Berhubungan Dengan Kinerja Tenaga Kesehatan Di Lingkungan Kerja RSUD Ratu Zalecha Martapura. https://eprints.uniska-bjm.ac.id/7455/1/ARTIKEL%20BARU%20RR.%20WINA%20KARTIKASARI%202021%20REPOSITORY.pdf 1–10 (2021).

6. Usman, U. Analisis Kinerja Tenaga Kesehatan Pada Puskesmas Lapadde Kota Parepare. Perennial 12, 21–28 (2016).

7. Yanti. Faktor-Faktor Yang Mempengaruhi Kinerja Dokter Di Poliklinik Rawat Jalan Rumah Sakit Islam Asy-Syifaa Bandar Jaya Lampung Tengah. Jurnal Dunia Kesmas 10, 34–48 (2021).

8. Baharuddin, S., Samsualam, S. & Idris, F. Analisis Faktor yang Mempengaruhi Kinerja Dokter di Poliklinik Rawat Jalan . Jurnal Ilmiah STIKES Kendal 14, 61–70 (2024).

9. Desideria, B. Rasio Dokter RI Hanya 0,47 per 1.000 Penduduk, Lebih Rendah dari Timor Leste dan Filipina. https://www.liputan6.com/health/read/5195130/rasio-dokter-ri-hanya-047-per-1000-penduduk-lebih-rendah-dari-timor-leste-dan-filipina (2023).

10. Oktaviana, I. & Wahyono, B. Determinan Kinerja Tenaga Kesehatan di Puskesmas. HIGEIA (Journal of Public Health Research and Development), 4, 835–845 (2020).

11. Hakim, A. Pengaruh Kemampuan, Fasilitas Kerja Dan Kompetensi Terhadap Kinerja Pegawai Puskesmas Rantau Kecamatan Rantau Kabupaten Aceh Tamiang. Tijarah 2, 31–38 (2020).

12. Mulyana. Kepuasan Terhadap Kompensasi Dan Komitmen Dokter Di Rumah Sakit. Contagion: Scientific Periodical Journal of Public Health and Coastal Health 1, 83 (2019).

13. Mulyana, Zulfendri & Aulia, D. Satisfaction Towards Compensation And Doctor Commitment In General Hospital. Contagion :Scientific Periodical of Public Health and Coastal Health 1, 83–97 (2019).

14. Yuarsa, T., Kodyat, A. & Trigono, A. Pengaruh Jasa Pelayanan Terhadap Kinerja Dokter Spesialis Melalui Motivasi Dan Disiplin Kerja Di Rawat Jalan RSUD Banten. Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) 5, 61–78 (2021).

15. Sodikin, S. & Muhardi. Pengaruh Gaya Kepemimpinan dan Komunikasi Internal Terhadap Kinerja Dokter. Jurnal Riset Manajemen dan Bisnis 131–138 (2023) doi:10.29313/jrmb.v3i2.2912.

16. Santika, I. & Antari, N. Pengaruh Lingkungan Kerja Fisik Dan Kepemimpinan Terhadap Semangat Kerja Untuk Meningkatkan Kinerja Pegawai Rumah Sakit Bhayangkara Denpasar. Jurnal Ekonomi Dan Pariwisata 15, 42–56 (2020).

17. Irwanto, E., Nyorong, M. & Utami, T. Pengaruh Management Skills Dan Motivasi Terhadap Kinerja Dokter Rsud Padang Pariaman. Jurnal Ners 7, 303–308 (2023).

18. Lihawa, C., Noermijati & Rasyid, H. Pengaruh Motivasi Kerja terhadap Kinerja Dokter dalam Kelengkapan Pengisian Rekam Medis dengan di Moderasi Karakteristik Individu (Studi di Rumah Sakit Islam Unisma Malang). Jurnal Aplikasi Manajemen 14, (2016).

Submitted

2024-03-27

Accepted

2024-08-23

Published

2024-09-30

How to Cite

1.
Ratna Sari Lina, Ennimay E, Ismainar H. Analysis of Factors Influencing the Performance of Doctors in Dumai City Regional General Hospital in 2023. J Keskom [Internet]. 2024 Sep. 30 [cited 2024 Nov. 12];10(2):419-28. Available from: https://jurnal.htp.ac.id/index.php/keskom/article/view/1828