Barriers to Regular Health Services in Hospitals during the COVID-19 Pandemic


  • Intan Resvilani Universitas Airlangga
  • Inge Dhamanti Departemen Administrasi dan Kebijakan Kesehatan, Fakultas Kesehatan Masyarakat Universitas Airlangga; School of Psychology and Public Health, La Trobe University, Victoria, Australia; Pusat Riset Keselamatan Pasien, Universitas Airlangga, Surabaya, Indonesia



COVID-19 pandemic, Hospitals, Regular health services


The COVID-19 pandemic has caused some disruptions on regular health services at hospitals. This study identified barrier in regular health services in hospitals. This study was used scoping review method. The search for articles was carried out through the Science Direct, PubMed, and Google Scholar database.  The keywords were “regular health services†AND “hospitals†AND “barriers†AND “COVID-19â€and obtained a total of 66. Total of 4 articles that met the inclusion criteria were analyzed. The studies included were originated from several hospitals in four countries which showed inhibiting factors that affect regular health services. The most common factors found were related to organizations such as a lack of health human resources, lack of adaptation to the latest technology, lack of adaptation to hospital policies, and limited hospital facilities, infrastructure, and facilities. Hospitals need to maintain the sustainability of regular health services by evaluating service priorities, meeting the needs of health workers, facilities, and infrastructure.


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How to Cite

Intan Resvilani, Inge Dhamanti. Barriers to Regular Health Services in Hospitals during the COVID-19 Pandemic . J Keskom [Internet]. 2021 Dec. 31 [cited 2022 Aug. 14];7(3):328-32. Available from: