Analysis of Innovation and Technology in Eye Hospital Outpatient Services During the COVID-19 Pandemic

Authors

  • Chika Andreasih 085856620655
  • Inge Dhamanti Departemen Administrasi Kebijakan Kesehatan Fakultas Kesehatan Masyarakat Universitas Airlangga

DOI:

https://doi.org/10.25311/keskom.Vol10.Iss1.1629

Keywords:

covid-19, inovasi, rumah sakit mata

Abstract

ABSTRACT

The pandemic has had an impact on efforts to provide services at eye hospitals. The implications are related to services with the role of outpatient service preparedness and technological innovation. Objective: By Knowing the various management of outpatient services in eye hospitals during the COVID-19 pandemic, it is hoped that it can help increase patient safety rates and reduce the occurrence of errors in handling COVID-19. Method: The method used in the research is a literature review. Article searches use keywords, namely "eye hospital" and "outpatient" and "innovation" or "service" and "COVID-19". This reference is based on two database sources, namely Google Scholar and Science Direct in the last 5-year publication period (2019-2023). Selection of literature sources is carried out based on inclusion and exclusion criteria, source credibility, and relevance to the topic being discussed. Using this method, 173 selected literatures were selected resulting in 5 selected literatures. Results: From the selected literature, several innovations and technologies were found that can be used for services in eye hospitals during the pandemic, starting from the use of patient self-registration platforms, long-distance treatment, examinations with a combination of video and face-to-face consultations, telehealth and ride-hailing services -hailing, as well as teleophthalmology services with video consultation during the pandemic. The application of innovation and technology has proven to be effective and has had a positive impact on services at eye hospitals. Conclusion: Adjusting conditions and using technology to provide services to patients in eye hospitals during the pandemic can be done by using self-registration platforms, telemedicine, combined video and face-to-face consultation examinations, telemedicine-based services, and teleophthalmology video consultation services.

Downloads

Download data is not yet available.

References

Abdulhussein, D., Yap, T. E., Manzar, H., Miodragovic, S., & Cordeiro, F. (2022). Factors impacting participation in research during the COVID-19 pandemic: results from a survey of patients in the ophthalmology outpatient department. Trials, 23:823. https://doi.org/10.1186/s13063-022-06748-1.

Assayag E, et al. (2020). Telemedicine comes of age during coronavirus disease 2019 (COVID-19): An international survey of oculoplastic surgeons. European Journal of Ophthalmology, Vol. 31 1(6) 2881–2885. https://journals.sagepub.com/home/ejo.

Astari D W, Sugiarti T, dan Rostieni N. (2022). Analisis Waktu Tunggu Pelayanan Pasien Di Pusat Mata Nasional Rumah Sakit Mata Cicendo. Komisi Akreditasi Rumah Sakit, Vol 04, Edisi 2, halaman 70-75.

Cahyandari A T S dan Pradana G W. (2022). Peran Pemerintah Daerah Dalam Pelaksanaan Urusan Wajib Lingkungan Hidup (Studi Upaya Pengelolaan Limbah B3 Di Kabupaten Sidoarjo). Publika, Vol. 10, No. 1, halaman 159-174.

Carin L, et. Al. (2020). Digital Technology and COVID-19. Nature Medicine: 26, pages 459–461. (Artikel jurnal).

Cheung S. S. L. , dkk. (2020). Ophthalmology in the time of COVID-19: experience from Hong Kong Eye Hospital. Int J Ophthalmol, Vol. 13, No. 6.

Choi H G, Kim S Y, and Baek S U. (2022). Changes in mean and variance of ophthalmic disease incidences during COVID 19 pandemic in Korea. Scientific reports, 12: 20364. https://doi.org/10.1038/s41598-022-24975-z.

Dewanti WA, Afni N, dan Rosdiana S. (2020). Kepuasan Pasien terhadap Mutu Pelayanan Keperawatan di Era Pandemi COVID-19 di Rumah Sakit Mata Cicendo. . Komisi Akreditasi Rumah Sakit, Vol. 03, Edisi 1, Halaman 34-38.

Hammersley V, Donaghy E, Parker R, et al. (2019). Comparing the content and quality of video, telephone, and face-to-face consultations: a non-randomised, quasi-experimental, exploratory study UK primary care. Br J Gen Pract, Vol: 69 Page:595–604.

Indah G S P, Faridah I, dan Wibisno A Y G. (2023). Pengaruh Keselamatan Pasien Dalam Ketepatan Identifikasi Pasien Pada Mutu Pelayanan Kesehatan Selama Masa Pandemi Covid-19. Jurnal Ilmiah Kedokteran dan Kesehatan, Vol. 2 No.1. http://ejurnal.stie-trianandra.ac.id/index.php/klinik.

Kalra G, et al. (2020). Incorporating Video Visits into Ophthalmology Practice: A Retrospective Analysis and Patient Survey to Assess Initial Experiences and Patient Acceptability at an Academic Eye Center. Ophthalmology and Therapy, 9, 549-562. https://doi.org/10.1007/s40123-020-00269-3.

Kapoor S, et all (2020). Developing a pediatric ophthalmology telemedicine program in the COVID-19 crisis. Journal of AAPOS, Volume 24 Number 4. https://doi.org/10.1016/j.jaapos.2020.05.008.

Kemenkes RI. (2008). Peraturan Menteri Kesehatan Indonesia No. 129/Menkes/SK/II/2008 tentang Standar Pelayanan Minimal Rumah Sakit. Kementerian Kesehatan RI. Jakarta, Indonesia.

Kilduff C. L. S., et al. (2020). Creating the Moorfields’ virtual eye casualty: video consultations to provide emergency teleophthalmology care during and beyond the COVID-19 pandemic. BMJ Health & Care Informatics, 27: e100179.

Li J. P. O, et al. (2021). Safety of video-based telemedicine compared to in-person triage in emergency ophthalmology during COVID-19. EClinicalMedicine, Elsevier.

Manjandavida F P, et al. (2023). Ocular oncology practice guidelines during COVID 19 pandemic An expert consensus. Indian Journal of Ophthalmology, 68: 1281-91. Wolters Kluwer – Medknow.

Molero-Senosiain M. (2023). Virtual keratoconus monitoring clinic in a tertiary university hospital in the United Kingdom. Indian Journal of Ophthalmology: Wolters Kluwer–Medknow. 10.4103/ijo.IJO_1516_ 22.

Moravvej Z. (2020). COVID-19 pandemic: Ophthalmic practice and precautions in a tertiary eye hospital in Iran. Infection Control & Hospital Epidemiology , 41, 1237–1248. https://doi.org/10.1017/ice.2020.164.

Prajogo, Prof. Daniel, dkk. (2021). Kesehatan dan Keselamatan Kerja (K3): Melindungi Tenaga Kesehatan Indonesia Selama Pandemi COVID-19. Kementrian Riset Australia-Indonesia.

Pramesuari D I. (2022). Gambaran Perilaku Petugas Terhadap Penanganan Sampah Medis di Rumah Sakit Islam Ibnu Sina Padang Panjang.. Scientific Papers. Sumatera Barat: Universitas Muhammadiyah.

Rohman H, Wati A K, dan Kurniawan A. (2022). Implementasi Pendaftaran Online Pasien Rawat Jalan Berbasis Web Di Puskesmas. Jurnal Pengabdian Masyarakat - Teknologi Digital Indonesia: Universitas Teknologi Digital Indonesia, Vol. 1(1) Halaman 42-51.

Salica J P, et al. (2021). A Year of Living Dangerously: Challenges and Recommendations for Safely Performing Ophthalmic Surgery During the COVID-19 Pandemic, from Start to Finish. Clinical Ophthalmology, 15 : 261–278. Dove Press journal.

Sneha S., et all. Teleophthalmology: A Case of Eye Care Delivery. International Journal of E-Adoption, 15: Issue 2.

Sriwiyati L dan Nursanti A L D. (2022). Tingkat Kepuasan Pasien Pada Layanan Rumah Sakit Di Masa Pandemi Covid-19. Jurnal Ilmu Kesehatan, Vol. 10 No. 2. STIKes Panti Kosala: Indonesia.

Widiantara I P A, Karuniati N N, dan Noor M. (2023). Efektivitas Penggunaan Anjungan Pendaftaran Mandiri Untuk Pendaftaran Pasien Rawat Jalan Pada Rumah Sakit Mata Bali Mandara Di Denpasar. Jurnal Ilmu Sosial dan Ilmu Politik, Vol. 37, No. 1. Jurnal Ilmu Sosial dan Ilmu Politik (stispolwb.ac.id).

Submitted

2023-09-05

Accepted

2023-11-29

Published

2024-04-02

How to Cite

1.
Andreasih C, Dhamanti I. Analysis of Innovation and Technology in Eye Hospital Outpatient Services During the COVID-19 Pandemic. J Keskom [Internet]. 2024 Apr. 2 [cited 2024 Nov. 11];10(1):59-68. Available from: https://jurnal.htp.ac.id/index.php/keskom/article/view/1629

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.